Download Markdown · · Request signed DPA
Entity: Amuix (Republic of South Africa)
Contact: [email protected] · +27 87 250 1000
Last updated: 14 July 2026
This page is a plain-language summary for procurement and vendor assessment. The signed Data Processing / operator agreement controls over this summary. It is not legal advice.
1. Roles
For organisation customers, Amuix typically acts as an operator (processor) of personal information on the customer's documented instructions. The customer remains the responsible party (controller) for workplace personal information placed in Amuix products.
2. Scope of processing
Amuix processes personal information solely to deliver Amuix and entitled suite applications — authentication, tenancy, licensing, collaboration, support, and security monitoring.
3. Key commitments
- Purpose limitation — processing only as needed to provide the Services
- Confidentiality and staff access controls
- Technical and organisational security measures appropriate to the risk
- Use of subprocessors with flow-down obligations (list via [email protected])
- Assistance with data subject requests and POPIA-related enquiries
- Security incident notification and reasonable cooperation
- Return or deletion of personal information at end of service, subject to legal retention
4. Retention
Customers may configure organisation retention targets in Amuix (meetings, mail, files). Amuix retains operational logs and backups for a commercially reasonable window required for security, continuity, and legal obligations.
5. Assurance
Amuix maintains product security controls described on Security and the Trust Centre. Amuix does not currently claim completed SOC 2 Type II or ISO/IEC 27001 certification.
6. Next steps
- Signed DPA template: [email protected] (subject: DPA request)
- Security questionnaires: [email protected] (subject: Security questionnaire)
Questions? Contact us or email [email protected].